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How olx1000 Handles Your Personal Data

Your account information and payment details — including the wallet connections you make through DANA, OVO, or GoPay — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO, GoPay Wallet PrivacyCookie & Session PolicyData Retention RulesYour Access Rights

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What Data We Collect and Why We Use It

olx1000 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with olx1000, we collect the details needed to verify your identity, process your payments, and keep your session secure across devices. This includes your registered name, contact information, and the wallet identifiers you link — whether that is DANA, OVO, or

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GoPay. We collect this information to process withdrawals accurately, prevent unauthorised access, and meet the eligibility requirements that apply where local law permits our service to operate. Beyond account data, we record session activity such as login timestamps and device type, which helps us detect unusual
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access patterns on your account. We do not sell your personal information to third parties for marketing. Payment data — including the wallet account numbers you submit for DANA, OVO, or GoPay transfers — is used only for processing the transaction you initiate and for fraud
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checks. Retention periods vary by data type: active account records are kept while your account remains open, and transaction logs are held for the period required by applicable regulations. You can request a copy of the data we hold on you, ask for corrections, or raise
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a deletion request through our support channel. Availability of this service depends on local law and the eligible region in which you access olx1000.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at olx1000 is not a single step — it runs across how we store your account records, how we handle wallet information from DANA, OVO, and GoPay, and how we manage cookies during your session. Players in Denpasar and across Indonesia access the same account protections regardless of whether they log in via mobile or a desktop browser. The measures below cover the four areas that matter most to your privacy.

Account Security

Your account is protected by encrypted login sessions and OTP verification. We do not store raw passwords — only hashed credentials that cannot be reversed if intercepted.

Cookie and Session Data

We use session cookies to keep you logged in across page visits and to remember your device for faster re-entry. You can manage cookie preferences through your browser settings at any time.

Payment Data Handling

Wallet numbers you submit for DANA, OVO, or GoPay withdrawals are used only for that specific transaction and matched against your verified account to prevent misdirected transfers.

Retention and Deletion

We keep your data only as long as your account is active or as required by applicable regulation. When you close your account, we begin the deletion process within the period our policy allows.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to know what data we hold, correct an error in your account record, or submit a deletion request, our support team handles privacy queries directly. You do not need a formal legal letter — a message through any of the channels below is enough to start the process. We aim to respond to data requests within a reasonable time, and we will confirm receipt so you know your query is being handled.

Team online

Live Chat

Reach our support team through the live chat window in your account dashboard. Available around the clock for privacy questions and data correction requests.

Email Support

Send your data request or privacy concern to our dedicated support address listed in your account settings. Include your registered email so we can locate your record quickly.

In-Account Form

Use the data request form inside your account profile to submit access, correction or deletion requests. Responses are sent to your registered contact detail.

Common Questions About Your Data Rights at olx1000

These are the privacy questions we hear most often. If yours is not covered here, send it through live chat or the in-account form and our support team will pick it up directly.

We collect your name, contact details, and the wallet identifiers you register — DANA, OVO, or GoPay account numbers — along with login timestamps and device type to protect your account from unauthorised access.

Your wallet number is retained in your account record to speed up future verified withdrawals and to match transfers accurately. It is not shared with third parties or used for any purpose beyond payment processing.

Yes. Submit a data access request through live chat or the in-account form, and we will compile the records associated with your account. We confirm receipt and respond within a reasonable period.

Send a correction or deletion request via the in-account data request form or through email support. Include your registered contact detail so we can locate your record and action the change promptly.

We do not sell your personal information. We share data only with payment processors — such as those facilitating DANA, OVO, or GoPay transfers — and only to the extent needed to complete your transaction or meet regulatory requirements.

Active account records are held while your account remains open. Transaction logs are retained for the period required by applicable regulation. When you close your account, deletion begins within the timeframe our policy sets.

How olx1000 Handles Your Personal Data

How We Protect and Manage Your Account Data

Account Security

Cookie and Session Data

Payment Data Handling

Retention and Deletion

How to Reach Us About Your Data

Live Chat

Email Support

In-Account Form

Common Questions About Your Data Rights at olx1000

01 What personal information does olx1000 collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet number stored after a withdrawal?

03 Can I request a copy of the data olx1000 holds on my account?

04 How do I ask olx1000 to correct or delete my personal data?

05 Does olx1000 share my data with third parties?

06 How long does olx1000 keep my account and transaction data?

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